Payment Policy

Accepted Methods of Payment

At Twoja Opoka, we accept a variety of payment methods to accommodate your preferences and ensure convenience. You can choose from the following options for completing your transactions:

• Cash on Delivery (COD): Available in select locations, this option allows you to pay in cash at the time of delivery. We request that you have the exact amount ready as our delivery personnel may not have change.
• PayPal: Pay securely using your PayPal account, or directly with a credit card—no PayPal account required. PayPal supports the following cards:
  Visa, MasterCard, Discover, and American Express.

We do not currently support other payment methods. Please select one of the options above during checkout to complete your transaction.

Payment Process

Once you place an order, you will receive a confirmation email detailing your purchase. Should you opt for a bank transfer, our customer service team will provide the necessary bank details upon request. For online payments via PayPal, you will be redirected to their secure payment gateways to complete your transaction.

Payment Security

The security of your payment information is paramount. All transactions on our website are encrypted using the latest Secure Socket Layer (SSL) technology to ensure that your data is protected during transmission. We do not store your credit or debit card information on our servers, maintaining the highest level of data privacy.

Payment Confirmation and Issues

Following a successful transaction, you will receive an email confirmation with your order and payment details. If this confirmation is not received, please check your spam folder or contact our support team for verification. If you encounter any issues during the payment process or have queries regarding your payment, please do not hesitate to reach out to our customer service team.

Refunds and Returns

For information on our refund and return procedures, please refer to our Refund Policy. We aim to handle all refund requests with fairness and promptness to ensure your satisfaction.

Changes to the Payment Policy

We reserve the right to modify this payment policy at any time. Such changes will be effective immediately upon posting on our website. It is your responsibility to review this policy regularly to stay informed of any changes.

Contact Us

We value your trust in Twoja Opoka and are committed to providing you with a secure and hassle-free payment experience. If you have any questions or require further assistance, please contact us using the following details: